What You Can Do

If you have an AmeriHealth Caritas Medical Assistance (Medicaid) health plan:

  • Call AmeriHealth Caritas member services at 888-991-7200
    • Ask AmeriHealth Caritas about receiving care from another doctor that is in AmeriHealth Caritas’ network.
  • Call the PA Community HealthChoices Helpline at 1-844-824-3655 (TTY 1-833-254-0690) or go online to enrollchc.com
    • Individuals with Medical Assistance managed care health plans can request to change their plan at least once every 30 days of enrolling in their plan.
  • When you call the PA Community HealthChoices Helpline, remember that USDH participates in these Medical Assistance health plan networks:
    • UPMC For You
    • Gateway
    • Aetna BetterHealth

Apply for Continuation of Care: 

Certain patients, including those who are hospitalized, pregnant, or undergoing an active course of treatment prior to the contract end date, may qualify for Continuation of Care through AmeriHealth Caritas.

If you think you may qualify, call the phone number on the back of your AmeriHealth Caritas insurance card to ask about protecting your in-network access to our care.

We’ve built this site to help you find answers to your questions about our negotiations with IBC, AmeriHealth Caritas, and Keystone First

If you do not find the answers to your questions, please call our dedicated patient information line at 610-616-5518. This website will be updated as our negotiations continue, so please check back for the most up-to-date information.